Customer Service and Logistics Manager (M/F)

Vacancy details

General information

Organisation

Limagrain Europe is a pure seed player company with solid agricultural roots. Under its LG, international brand, the company is developing innovative solutions based on a multi-crop offer through 20 subsidiaries. LG is one of the European seed leaders in maize, wheat, barley, oilseed rape and sunflower seeds available in more than 50 countries.

Limagrain Europe is contributing to progress in Agriculture every day, by offering genetic and agronomic solutions that allow farmers to achieve better performance while meeting environmental challenges and societal expectations.

Limagrain Europe is a Business Unit of Limagrain, an agricultural cooperative owned by French farmers and an international group, the fourth largest seed company worldwide. As a creator and producer of plant varieties, Limagrain distributes field seeds, vegetable seeds and agri-food products.

For further information, visit us at: www.limagrain-europe.com

  

Reference

2024-10049  

Position description

Employment Type

Regular Full Time

Function

PRODUCTION & OPERATIONS - SUPPLY-CHAIN

Main Goal

We are seeking a dedicated and results-oriented Customer Service and Logistics Manager to ensure exceptional service for our clients. This position is vital for fostering collaboration across our Demand and Planning, Customer Service, and Sales teams.

Job description

What You'll Do:

  • Lead a customer service team to maintain high standards of service and satisfaction.
  • Build strong relationships with customers, promptly addressing inquiries and resolving issues.
  • Oversee order fulfillment and ensure accurate processing of customer orders.
  • Collaborate with sales and procurement teams to efficiently meet customer demands.

Key Responsibilities:

  • Manage customer interactions, ensuring timely updates on orders and product availability.
  • Track customer contracts and ensure all terms and conditions are met.
  • Monitor customer feedback and implement improvements to enhance service quality.

 

Skills: what we expect of you

What We're Looking For:

  • A Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
  • 5+ years of experience in customer service and logistics management.
  • Strong leadership, communication, and problem-solving skills, with a keen eye for detail.

Your benefits and working environment

Why Join Us?

  • Be part of a supportive team that values your contributions.
  • Play a key role in delivering excellent service to our customers.
  • Work in an environment where your efforts directly impact customer satisfaction.

If you're ready to make a meaningful difference in our customer service experience, we want to hear from you! 🌍

Company

LIMAGRAIN

Position localization

Job location

Europe, Romania

Location

Drumul Gării Odăi, Otopeni 075100, Roumanie

Candidate criteria

Minimum level of education required

Bachelor's degree

Minimum level of experience required

5 years or more

Languages

English (3 - Professional)

Requester

Position start date

24/10/2024